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Health and beauty · Ad policy

Healthcare, pharmacy and telehealth ad policy on Meta and Google

Healthcare, pharmacy and telehealth ads are restricted on Meta and restricted on Google. Meta requires online pharmacies and telehealth providers to be actively certified with LegitScript." After certification they must also request authorization from Meta. The phrases most likely to cause trouble include "Brand Rx names in non-eligible countries (Ozempic, Wegovy, Mounjaro, Botox)", ""Do you have diabetes?"", "cure".

MetaRestricted
GoogleRestricted
Last checked5 October 2026

Meta rules Restricted

Restricted. Authorization required for prescription drugs.

  • Meta requires online pharmacies and telehealth providers to be actively certified with LegitScript." After certification they must also request authorization from Meta.
  • Prescription drug ads may "Only target people in eligible countries (United States, Canada or New Zealand)", only in countries where the advertiser is certified, and "Only target people 18 years or older".
  • Ads must "include a disclaimer to consult a licensed health professional or obtain a valid prescription".
  • Manufacturers can use LegitScript or "Meta's internal review process, which doesn't require a LegitScript certification.
  • No authorization is needed for ads that "Educate, advocate or give public service announcements related to prescription drugs" or "Promote telehealth services generally".
  • OTC medicines: "ads may not be targeted to people under 18 years of age.
  • CBD ads need LegitScript certification, are US-only and 18+, and "must not make health or medical claims".
  • Personal attributes rule: ads must not assert or imply "physical or mental health". The policy's disallowed example is "Do you have diabetes?

Sources: transparency.meta.com · transparency.meta.com

Google rules Restricted

Restricted. Google certification is required.

  • Online pharmacies in the US and Canada need accreditation through the "LegitScript Healthcare Merchant Certification Program" or "NABP", plus Google certification.
  • Online pharmacies are not allowed in Poland or Ireland. In EU countries they must be registered with local authorities and cannot promote prescription drugs. Australia accepts LegitScript or state pharmacy registration. India requires LegitScript and does not allow prescription drugs in ads or landing pages.
  • Telemedicine needs LegitScript Healthcare Merchant Certification. Rx drug promotion through telemedicine is limited to the US, Canada and New Zealand.
  • From 29 Oct 2025, Rx drug terms may be used promotionally in ads and landing pages in Canada, New Zealand and the US "in accordance with local laws". Keyword-targeting those terms still requires certification. Elsewhere, only non-promotional use is allowed.
  • Prohibited: "Promotion of speculative and/or experimental medical treatments". The exception is FDA-licensed cell or gene therapies in the US.
  • Unapproved substances are banned "regardless of any claims of legality".
  • Health is a sensitive category for personalized ads. Customer Match and "Your data segments" cannot be used.

Sources: support.google.com · support.google.com · support.google.com

Flagged words and phrases for healthcare, pharmacy and telehealth ads

12 phrases that often lead to rejection, limited delivery or regulator action. High means the phrase or claim is named in a policy or ruling. Medium means it's our reading of a rule.

PhraseWhy it's riskyRule or sourceRisk
Brand Rx names in non-eligible countries (Ozempic, Wegovy, Mounjaro, Botox)Promotional Rx terms are banned outside the US, Canada and New Zealand. Prescription-only medicines cannot be advertised to the public in the UK, EU or UAE.Google: Prescription drug terms (2025) · CAP12 12.12 · EU medicines directive · Art. 88 · UAE Media Council content standards
support.google.com · asa.org.uk
High
"Do you have diabetes?" / "Are you depressed?"Asserts a personal health attributeMeta: Personal attributes
transparency.meta.com
High
cure / cures [diabetes, cancer, thyroid, psoriasis, HIV, Alzheimer's, Parkinson's]Meta has an exhaustive list of incurable diseases that ads cannot claim to cure. Google bans "Miracle cures".Meta: Health and wellness · Google: Unreliable claims
transparency.meta.com · support.google.com
High
permanent reliefCited by India's Supreme Court in the Patanjali caseIndia Drugs and Magic Remedies Act · Patanjali case
indiacode.nic.in
High
guaranteed / absolutely safe / no side effectsBanned for medicines. The DHA also bans "has no side effects".CAP12 12.9 · 12.19 · Dubai Health Authority ad rules
asa.org.uk · gulfnews.com
High
miraculous / magic / the best / 100% / assured successListed as banned terms in the DHA 2026 standardsDubai Health Authority ad rules
gulfnews.com
High
same as Ozempic / generic Mounjaro / same active ingredient as WegovyThe FDA called sameness claims for compounded drugs misleadingFDA Sept 2025 and Mar 2026 lettersHigh
FDA approved (for compounded drugs or supplements)Compounded drugs are not FDA-approved. The FDA "is not authorized to approve dietary supplements".FDA dietary supplement rules · FDA 2025 letters
fda.gov
High
online diagnosis / diagnose by emailMedicinal product ads must not offer diagnosis or treatment by correspondenceCAP12 12.2.1
asa.org.uk
High
doctor-recommended (celebrity or health professional endorsing a medicine)Health professionals and celebrities may not endorse medicinesCAP12 12.18
asa.org.uk
High
stem cell therapy / experimental treatmentGoogle bans speculative and experimental treatmentsGoogle: Healthcare and medicines
support.google.com
High
no prescription needed (for Rx drugs)Unlicensed or unlawful pharmacy signal. Fails certification.Google: Healthcare and medicines · Meta: Drugs and pharmaceuticals (inference)
support.google.com · transparency.meta.com
High

Risky creative patterns

  • Pill or injection-pen imagery near Rx terms outside eligible countries
  • Questions or second-person copy that implies a diagnosis
  • Testimonials of recovery
  • "Alarming" images of disease (CAP 12.14.1)
  • Doctor in a white coat endorsing a named medicine
  • Retargeting audiences built from health-page visitors (Meta Jan 2025 data restrictions)

Safer rewrites

Before and after examples. Swap the bracketed parts for your real details.

Before

Do you have diabetes? Get our meds today

After

Diabetes care support from licensed clinicians. Book a consultation.

Before

Cure your anxiety in 2 weeks

After

Talk to a licensed provider about options that may help manage anxiety.

Before

Ozempic delivered, no prescription needed

After

Licensed telehealth consultations. Medication only if a clinician prescribes it. (US, CA and NZ only, with certification)

Before

100% safe, no side effects

After

All treatments carry risks. Your clinician will discuss them with you.

Before

Same as Wegovy, half the price

After

Compounded medications are not FDA-approved. Ask our clinicians about options.

Before

The best clinic in Dubai, guaranteed results

After

DHA-licensed clinic. Results vary by individual.

Policy and enforcement history

  1. Google forfeits $500M to the DOJ over Canadian online pharmacy ads aimed at US users. It had known of the issue since 2003.

    justice.gov

  2. Google restricts addiction-treatment ads. US advertisers need LegitScript certification.

    support.google.com

  3. Google lets certified telemedicine providers promote online pharmacy services in the US and Canada.

    support.google.com

  4. Meta removes detailed targeting tied to health causes such as "lung cancer awareness" and "chemotherapy".

    axios.com

  5. Google allows French government entities to run addiction-services ads.

    support.google.com

  6. Meta states "an active LegitScript certification is required to run prescription drug (Rx) ads."

    transparency.meta.com

  7. Meta begins "rolling out additional restrictions" on health websites and apps using Business Tools. This limits custom conversions and lower-funnel optimization.

    cardinaldigitalmarketing.com

  8. Meta Rx policy revised: LegitScript or Meta internal review, a consult disclaimer, and onboarding.

    transparency.meta.com

  9. Google allows LegitScript-certified addiction services in Canada.

    support.google.com

  10. Google begins enforcing the policy that allows promotional Rx drug terms in the US, Canada and New Zealand.

    support.google.com

Case studies

2024

FTC/DOJ v. Cerebral (telehealth)

The adShared sensitive health data with third parties for advertising. Misled users on cancellation.

OutcomeOrder bans use of health data for most ads. More than $7M.

LessonDo not use pixels or health data for ad targeting in telehealth.

ftc.gov

2024

India Supreme Court, IMA v. Patanjali

The ad"permanent relief" and cures for diabetes, BP, asthma and other conditions

OutcomeContempt notice on 27 Feb 2024 and an ad restraint. Public apologies. Self-declarations required before broadcast ads (7 May 2024).

LessonDisease-cure claims for Schedule diseases are illegal in India.

livelaw.in

2011

US DOJ v. Google

The adAdWords ads from Canadian pharmacies aimed at US users

Outcome$500M forfeiture

LessonPlatforms are liable for pharmacy ads. This is why LegitScript and NABP gating exists.

justice.gov

Rules by country

US

Rx ads are allowed on Meta and Google only with LegitScript (or NABP for Google pharmacies) plus platform authorization. The FTC requires "competent and reliable scientific evidence" for health claims. Source: FTC_HPCG.

UK

"Prescription-only medicines or prescription-only medical treatments may not be advertised to the public" (CAP 12.12). Medicines must not be endorsed by health professionals or celebrities (12.18).

EU

Member States "shall prohibit the advertising to the general public of medicinal products which ... are available on medical prescription only" (Dir. 2001/83 Art 88). Source: EU_2001_83_A88.

UAE

Federal Law 8/2019 Art 39 bans advertising of prescription-only drugs. All medical product ads need prior MOHAP review (Cabinet Res. 7/2007, Ministerial Res. 430/2007). Unauthorized online ads carry AED 100k to 200k fines. The DHA's 2026 social media standards ban "miraculous", "100 per cent", "has no side effects" and similar claims, and require written patient consent. Sources: UAE_CMS, DHA_2026.

India

The Drugs and Magic Remedies Act 1954 bans ads for treating 54 Schedule conditions, including diabetes, cancer, heart disease, high or low BP, obesity, "Stature of persons" and "Sexual impotence". Source: IN_DMR.

Check a healthcare, pharmacy and telehealth ad

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Your report appears here.Each flag shows the phrase, the rule behind it, a source and a real case where a similar ad got in trouble.

This tool is a pre-launch screen, not legal advice. Meta and Google do not publish banned-word lists, so each flag is a risk signal tied to a published rule, regulator ruling or court case. Policies change often. Data last checked 5 October 2026.